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Privacy Policy

Effective Date: 17.02.2026
Company Name: Splinter Guys
Contact Email: Inquiries@splinterguys.com

1. Overview

Splinter Guys is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or request our deck and fence services.

By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information.

Information You Provide

  • Name

  • Email address

  • Phone number

  • Property or service address

  • Project details and messages

  • Information submitted through quote or contact forms

Information Collected Automatically

  • IP address

  • Browser and device type

  • Pages viewed and time on site

  • Referral source

  • Cookie and usage data

3. How We Use Information

Splinter Guys uses collected information to:

  • Respond to quote and service requests

  • Schedule estimates and site visits

  • Deliver deck and fence services

  • Send project updates and service communications

  • Improve website performance and user experience

  • Measure marketing and advertising effectiveness

  • Maintain business records

  • Meet legal and regulatory requirements

4. Cookies and Tracking

Our website may use cookies and tracking technologies to enhance performance and marketing measurement. These may include:

  • Analytics tools

  • Advertising and remarketing pixels

  • Session cookies

You may disable cookies through your browser settings, though certain features may not function fully.

5. Information Sharing

Splinter Guys does not sell personal information. We may share information only where required to operate our business, including with:

  • Installation crews and subcontractors

  • Website hosting and analytics providers

  • Advertising platforms

  • Payment processors

  • Legal authorities when required by law

All partners are expected to maintain appropriate data protection standards.

6. Data Security

We apply reasonable administrative and technical safeguards to protect personal information. While no system is fully immune to risk, we take commercially reasonable steps to secure your data.

Information is retained only as long as necessary for business or legal purposes.

7. Your Privacy Rights

Under applicable Canadian privacy laws, you may request to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion where appropriate

  • Withdraw consent for certain communications

Requests can be submitted using the contact details below.

8. Marketing Communications

If you provide your contact details, Splinter Guys may send service updates or promotional messages. You may opt out at any time by:

  • Using unsubscribe links

  • Replying STOP to SMS messages

  • Contacting us directly

9. Third Party Links

Our website may contain links to third party websites. We are not responsible for their privacy practices. Please review their policies separately.

10. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18.

11. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website indicates acceptance of changes.

12. Contact

For privacy related questions or requests:

Splinter Guys
Inquiries@splinterguys.com
4039987755

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